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          “東泰精誠服務(wù)”品牌建立于2006年,秉承了東泰機械所有售后人“精于勤,誠于心”的服務(wù)理念;

          “東泰精誠服務(wù)”始終致力于為您提供高水準的售后服務(wù),堅信精湛的服務(wù)技術(shù)源于專(zhuān)業(yè)和勤奮、真誠的服務(wù)態(tài)度來(lái)自責任與用心。

          維修技師經(jīng)過(guò)東泰的專(zhuān)業(yè)培訓,技術(shù)精湛;堅持以顧客滿(mǎn)意為服務(wù)原則,以精致的配件和服務(wù),追求精益求精。

          誠心,真心實(shí)意為顧客提供高品質(zhì)服務(wù),切實(shí)滿(mǎn)足顧客需求;
          誠意,真誠傾聽(tīng)顧客心聲,全力提升顧客滿(mǎn)意度;
          誠信,價(jià)格公開(kāi)、透明,顧客明明白白消費。

          Superior

          Repair technician through professional training, our skilled; adhere to customer satisfaction as the service principle, with exquisite accessories and services, the pursuit of refine on.

          Sincere

          Have a genuine and sincere desire to provide high-quality service for the customer, to meet customer demand.

          專(zhuān)

          以專(zhuān)注態(tài)度打造遍布全國的服務(wù)維修網(wǎng)絡(luò );
          以專(zhuān)業(yè)技術(shù)服務(wù)每一位客戶(hù);
          以專(zhuān)門(mén)課程傳播機械操作及故障排除知識技能。

          Professional

          To focus on attitude to create a nationwide service repair network;
          Professional and technical service to every customer;

          備件中心覆蓋全國,快速抵達;
          急件飛機航空運輸,快速無(wú)誤;
          廿四小時(shí)服務(wù)通道,快速維修;
          現場(chǎng)維修分鐘計時(shí),快速完工。

          Quick

          Spare parts center covering the whole country, quickly arrived;
          Dispatch aircraft air transport, fast and correct;
          A 24 - hour service channel, rapid repair;
          The scene repair minutes, rapid completion.

          產(chǎn)品備件價(jià)格公道,省錢(qián);
          現場(chǎng)服務(wù)價(jià)格合理,省心;
          服務(wù)網(wǎng)絡(luò )分布普及,省事。

          Cost Saving

          Spare parts for the products at reasonable prices, save money;
          On site service and reasonable price, worry;
          Service network distribution of popularization, easy.

          服務(wù)網(wǎng)點(diǎn)遍布全國多個(gè)城市,服務(wù)流程化、規范化、崗位齊全,人員多。

          Abundant

          The service network all over the country more than one city, service process, standardization, job is complete, a number of staff.

          愛(ài)

          精誠服務(wù)關(guān)愛(ài)服務(wù)活動(dòng),愛(ài)之深;
          服務(wù)活動(dòng)提供免費檢修,愛(ài)之切;
          服務(wù)維修配送精美禮品,愛(ài)之廣。

          Care

          Excellent service for customers;
          Free service provided frequently;
          Free gift for customers while servicing.

          全   365x24

          365:天天服務(wù),全面到位;
          24小時(shí)的預約維修服務(wù),無(wú)時(shí)不在;
          24小時(shí)的現場(chǎng)救援服務(wù),無(wú)處不在;

          Overall: 365x24

          365-day comprehensive services;
          24-hour call for maintenance services;
          24-hour call of rescue services anywhere you are;

          責 5-10-2-2

          5分鐘—將顧客的求助信息反饋至服務(wù)店;
          10分鐘—詢(xún)問(wèn)顧客,服務(wù)店是否與其聯(lián)系;
          2小時(shí)—回訪(fǎng)救援人員,詢(xún)問(wèn)是否到達;
          第2天—回訪(fǎng)顧客,詢(xún)問(wèn)是否對服務(wù)店服務(wù)滿(mǎn)意;
          將顧客每一需求視為己任,落實(shí)到底。

          Responsibility: 5-10-2-2

          5 Minutes-Transferring the customer's request to service shop,
          10 Minutes-Confirming whether service shop contact with the customer;
          Treat every customer's needs as our own responsibility and carry it out.


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